The Customer Support Representative establishes strong customer relationships and maintains ongoing communications with prospects and customers using various communication skills and tools. These efforts are on-going throughout the sales, delivery and post-sales cycles and is critical to making sure each CIS customer holds the Company in high regard as measured by customer satisfaction surveys and direct communications generates revenue by soliciting and obtaining CIS customer orders, understanding and interpreting technical requirements; providing technical information, and developing accounts.
Some responsibilities include:
EDUCATION AND/OR EXPERIENCE:
Associates or Bachelor's degree or equivalent; or at least 2-4 years related experience and/or training; or equivalent combination of education and experience.